FAQ's

What is a preorder?

A preorder allows you to reserve an item before it is officially released or available in stock.

How do I place a preorder?

Simply add the item to your cart and proceed to checkout as usual. Your payment will be processed, and the item will be reserved for you.

When will my preorder be shipped?

Preorders are shipped once the minimum order quantity (MOQ) is reached. Depending on your choice of shipping, orders can take anywhere from 1- 4 weeks to receive once shipped.

(Can I cancel my preorder?)

All orders are final once placed. For any further questions, please contact our customer service team.

Will I be charged immediately for a preorder?

Once the minimum order quantity (MOQ) is reached, if you have entered your information to confirm your interest in a pre-ordered item, you will then be charged.

What happens if the preorder item is delayed?

If there are any delays, we will notify you as soon as possible and provide an updated shipping date.

Can I combine a preorder with other items in my cart?

Yes, you can combine preorders with other items. However, please note that your entire order will be shipped together once the preorder item is available.